Five Questions

Five questions for your next ops review.

Built for the friction between teams operating at different speeds. Take them into the next cross-department meeting. Yours to use regardless.

Built for the scale point where the operation starts to slip. Take them into the next ops review. Yours to use regardless.

Built for the early system gaps that compound across sites. Take them into the next ops review. Yours to use regardless.

Built for distinguishing repeat patterns from one-off fires. Take them into the next ops review. Yours to use regardless.

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Download the Five Questions PDF · ~1 page · Yours regardless

Did one of the five land differently than you expected?

Which one, and how it landed. It goes straight to George.

Run the ROI math against your organization.

Departments with execution bottlenecks between them 4
28

Based on $120K to $180K annual operational drag per department. Includes handoff bottlenecks, unproductive cross-functional meetings, and rework from departments operating at different speeds.

Annual Operational Drag — Planning estimate, not a measured figure
Monthly Cost of Delay — Every month unaddressed
Cost of a Six-Month Delay — If nothing changes this half-year

That number is likely conservative. We map exactly where the cross-department bottleneck lives, tie it to your specific margin costs, and execute from Day 1. Fifteen minutes. If it is not the right fit, we will say so.

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Opportunities missed or delayed per year 1
110

Based on $220K drag per missed opportunity. Includes lost revenue from delayed locations, contracts, or expansion moves the operation couldn't capture at pace. Typical range for scaling companies: $180K to $250K per opportunity.

Annual Opportunity Cost — Planning estimate, not a measured figure
Monthly Cost of Delay — Every month unaddressed
Cost of a Six-Month Delay — If nothing changes this half-year

That number is likely conservative. We identify exactly where the operational gap is stalling your growth and execute the recovery from Day 1. Fifteen minutes. If it is not the right fit, we will say so.

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Operating units under new performance pressure 1
18

Based on $180K to $280K annual throughput drag per operating unit. Includes ramp time on new teams, duplicated processes across sites, operational misalignment, and backfill churn from scaling pressure. Covers new facilities, acquisitions, and geographic expansion.

Annual Throughput Drag — Planning estimate, not a measured figure
Monthly Cost of Delay — Every month unaddressed
Cost of a Six-Month Delay — If nothing changes this half-year

That number is likely conservative. We map where efficiency breaks down across your sites and teams, tie it to margin and throughput costs, and execute from Day 1. Fifteen minutes. If it is not the right fit, we will say so.

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Next step

Fifteen minutes. No deck.

If the questions surface something you want a second read on, we assess whether the drag is something we can diagnose. If it is not the right fit, we will say so.

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